Customer Service at FindTape.com

The first section of our help/customer service page lists some frequently asked questions (just click on one for an answer). If your question is not answered there please see the second section of the page where you can send us a specific inquiry or request. In the third section of the page you can find our mailing address and phone number.

Frequently Asked Questions

If your question is not answered here please see our common contact us requests below or if you would like to order by phone please see our direct contact details below.
  1. Where can I purchase locally?
  2. How long does it generally take for orders to ship?
  3. What payment methods do you accept?
  4. Where do you ship to?
  5. How are shipping costs calculated?
  6. Can I change or cancel my order?
  7. How do I return items from an order?

Common Contact Us Requests

If your specific request is not shown here you can put in a general inquiry here.
  1. Inquire about what tape you should use for your specific application
  2. Inquire about the availability of when a specific product could ship
  3. Request a quote on a product not shown on the web site or for a custom width in a product
  4. Cancel or Request a change on a recently placed order
  5. Lookup order status online or Inquire about an existing order's status
  6. Request an RMA for an order that you would like to return
  7. Request a copy of a receipt for an existing order

FindTape.com Contact Information

Please note the address below is a mailing address only and items ship from different tape converters we work with. Primarily items will ship out of Fairless Hills, PA 19030 or Las Vegas, NV 89115.
FindTape.com LLC
1330 Rt. 206, #103-149
Skillman, NJ 08558
United States

questions@findtape.com
phone # 1-908-248-0427 or 1-800-806-7580 (800 # is U.S. only)*
fax # 1-866-698-9890
* We typically have representatives available to answer phones on Monday through Friday from 9am to 5pm EST.
* Please note calls are recorded for quality assurance purposes.
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