Privacy & Legal

Privacy & Legal

FindTape.com's privacy policy is listed here as well as other legal notices including information about shopping security, copyrights and trademarks, sales taxes, product liability and order acceptance.

Privacy Policy (last updated 5/25/2018 for GDPR) [go back to top]

FindTape.com is committed to protecting and respecting your privacy. This policy (together with policies such as Shopping Security, Copyright and Trademark Notice and all other policies and disclaimers) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by FindTape.com.
This website is operated by FindTape.com and referred to as "We", "Us" and "Our", as appropriate in the policy. FindTape is registered in the United States and our registered office is located at 1378 Route 206, Suite 6-149, Skillman, NJ, 08558, USA.
We reserve the right to change this policy from time to time, so please check this web-page regularly for updates. If the changes significantly alter your rights or obligations, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the website for the first time after such material changes are made.
Your continued use of the website after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.

Information We May Collect From You

Except as disclosed in this Privacy Policy, we will not collect any personal information about you without your consent. We may invite you to provide us with personal information to provide you with services such as an inquiry response, e-mail newsletters, invitation to events, and information updates.
In order to process and fulfill orders, we may obtain personal information about you (such as your name, address and email address) if you are a customer of our business.
Payment details such as a credit card number and expiration date are transmitted by using Secure Sockets Layer (SSL) which encrypts information you enter. The payment information is also stored encrypted in our database (not as human-readable plain text). We never store your three or four-digit credit card security code.
On our site you have the opportunity to contact us to ask us questions, for example via the contact us form, on which we ask you for your contact information (e.g. name, email address etc.). We use this data solely in connection with answering the queries we receive.
If you receive emails from us we may use certain analytics tools to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.
When you use our website, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the website, domain names, landing pages, pages viewed, mobile carrier, and other such information.
Telephone calls made using our 800 number may be monitored and are typically recorded for quality assurance purposes.

What We Do With The Information

We use information you give to us in the following ways:
  1. To carry out our obligations arising from any purchases between you and us and to provide you with the information, products and services that you request from us.
  2. To provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about.
  3. To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.
  4. To notify you about changes to our products and services.
  5. To ensure that content from our website is presented in the most effective manner for you and for your computer.
  6. To maintain security.

Disclosure Of Your Personal Information

We will not disclose any information to unaffiliated third parties without your prior consent or as required by law.
The only emails sent to our customers will be transactional emails (order confirmation, shipping confirmation, etc.) unless a user has explicitly opted-in to marketing/promotional emails via the web site.
We look at log files to gather anonymous statistics on how customers are browsing our site in order to make it easier to use and to correct any errors that may exist (e.g. keywords that are being searched on that do not return any results).
We may disclose personal information in response to a legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency's request. We also may disclose such information to third parties in connection with fraud-scoring, detection, and prevention activities or where we believe it is necessary to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, to protect our rights and the rights of others, and as otherwise required by law.

Our Security Measures

In order to protect your privacy, we take certain security measures in the storage and disclosure of personal information designed to prevent unauthorized access by third parties. We endeavor to ensure that any party to which we transfer information has similar security measures. However, the internet is not a totally secure medium and you acknowledge and agree that we shall not be responsible for, and cannot guarantee against, any unauthorized use, distribution, damage or destruction of personal data. Our responsibilities and your rights may vary according to local laws.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at questions@findtape.com.
We take appropriate security measures designed to safeguard the information we collect.
We do not sell products for purchase by children. We sell products for purchase by adults.
We operate internationally, but our computer systems are based in the United States, so your information will be processed in the United States that may have different data laws than your country.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owner of the website.
A cookie can tailor the operation of a website to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to the files on your computer or to any information about you, other than the data that you provide and some of the activities that you carry out on our website.
We only cookie users in order to allow shopping carts to be saved across browsing sessions. The only data we store is the information you enter on the web site while completing a transaction or registering on the website (e.g. email address, postal address, credit card information, etc.). In addition, we capture the originating country of the user’s IP address and their recently viewed products.
Third party vendors, including Google, use cookies to serve ads based on a user's prior visit(s) to our website.
Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page https://www.networkadvertising.org.

Third Party Services

We use Google, Mailchimp, and Yotpo as 3rd party services in order to provide the best user experience for our users.

Your Rights And Who To Contact

If you do not agree with this privacy policy or any of the uses of data that we set out in the policy, you should not use the Website. If you want to stop receiving communications from us, please follow the instructions that appear on the emails or other communications that we send to you in order to be unsubscribed from our contact list.
If you have any questions about our use of data or want to make changes or corrections to our data about you, please send an e-mail to questions@findtape.com or write to us at Attention: Webmaster, FindTape.com, 1378 Route 206, Suite 6-149, Skillman, NJ, 08558, USA.
You can shop at FindTape.com online with confidence. We employ state-of-the-art data encryption to ensure safe and secure transactions to our site. We utilize an Extended Validation SSL certificate (see EV SSL certificate video here) as the security technology for encrypting the link between our web server and your browser. All data passed between our web server and your browser remains private and secure. Whenever you communicate with us on our checkout or member pages, a small padlock icon appears in the URL address bar of your browser as a sign that we are now engaging SSL. Another sign on some browsers is that when you enter the secure area of the site, the background of the address bar turns bright green. You'll also notice that http:// is replaced by https:// (The 's' stands for 'Secure'). A good practice to check on the validity of a website's certificate is to just click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator. Our SSL certificates are issued by a leading certificate authority, GoDaddy. GoDaddy is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young).

Also if you prefer, we can process your transaction by fax or mail. Fax us at (866) 698-9890 or mail your order to FindTape.com 1378 Route 206, Unit/Suite 6-149 Skillman, NJ 08558.
This site is owned and operated by FindTape.com. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of FindTape.com, Copyright © 2004-2018, ALL RIGHTS RESERVED. The content may not be copied, imitated, or used, in whole or in part, without the prior written permission of FindTape.com. FINDTAPE.COM is a service mark of FindTape.com (serial number 78695517). All other trademarks or service marks are property of their respective owners.
  • FindTape.com shall automatically collect and withhold the applicable sales tax for orders to be delivered to addresses within New Jersey and Pennsylvania (where we have physical presence/nexus) and in California, Nevada and Tennessee where our distribution partners have nexus.
  • If orders are being drop shipped direct from a converter with physical presence in that state (currently Arkansas, Connecticut, Florida, Illinois, Indiana, Massachusetts, Michigan, New York, South Carolina and Texas for one of our converters) then sales tax will also be collected and paid to our converter for payment to the appropriate jurisdiction in that state.
  • Purchasers from states other than New Jersey, Pennsylvania, Nevada, California and Tennessee may be subject to sales taxes, or other taxes, from that state unless the purchase is tax exempt from taxation in that state (a purchase is not tax exempt merely because it is made over the Internet, by catalog, or by other remote means).
  • Some state require purchasers in their states to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay tax on those purchases unless exempt under the law of that state. The tax is typically reported and paid on the purchaser's individual income tax return or by filing a special return with that state's revenue department. For example the referenced form and corresponding instructions for Kentucky can be found online at http://revenue.ky.gov/individual/usetax.htm.
All of FindTape.com's products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, FindTape.com makes no representations or warranties, either express or implied, of any kind with respect to products sold on our web site. Except as expressly stated herein, FindTape.com expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose (it is the user's responsibility to determine the product is suitable for their intended use). You agree that the sole and exclusive maximum liability to FindTape.com arising from any product sold on our web site shall be the price of the product ordered. In no event shall FindTape.com, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. FindTape.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. FindTape.com further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. If a larger quantity is ordered then what we currently have in stock then the offer price may change depending on if the manfacturer's pricing on the product has gone up. All price quotes are valid for 30 days unless noted differently in the quote. For orders over $2,500 we typically require prepayment via check or wire transfer. Your order will be deemed accepted by FindTape.com upon shipment of products that you have ordered. Title to goods passes to you upon delivery to the shipping carrier and we cannot be held accountable for the performance of a shipping carrier. If the items were shipped using your shipping account it is understood, and the customer agrees, that if the charges are later billed back to us by either the shipping carrier or a 3rd party we have used to ship the items the chargeback will be debited from the original credit card used to place the order. The customer will not dispute this credit card charge for shipping under any circumstances. Also please note affiliate programs can not be combined on the site so if you come to the site via a shareasale affiliate or another 3rd party only one will be applied to the order.
In the event a product is listed at an incorrect price or with incorrect information due to a typographical error, or shipping or order totals are incorrectly calculated FindTape.com shall have the right to refuse or cancel any orders placed with incorrect information irrespective of whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, FindTape.com shall immediately issue a credit to your credit card account in the amount of the charge.
FindTape.com orders ship FOB shipping point, also referred to as FOB origin. This indicates the buyer pays shipping cost, and takes responsibility for the goods when the goods leave our distributor's premises. If a shipment is lost and does not arrive we'll be happy to help open an investigation with the shippng carrier; however the investigation will have to conclude (and the claim settled) before we can have our distributor send out a replacement shipment.
You agree that any legal action brought against FindTape.com shall be governed by the laws of the State of New Jersey without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the FindTape.com site shall be an appropriate federal or state court located in Somerset County New Jersey.

Newsletter Signup

Sign up today to be notified of upcoming deals and exclusive offers!

Adhesive Tape Blog
Video Resource Library
How-To Resource Articles
See also
Electrical Tapes
Tapes for Scrapbooking